Workforce Software Consultant (Closed)

SkillStorm is seeking a Workforce Software Consultant for a fully remote position. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Key Responsibilities: 

• Lead projects that include strategy development, requirements definition, business process improvement, stakeholder involvement, change management, quality assurance, risk management, user training, application configuration, system installation, and testing
• Provide consulting services to the global organizations in HCM best practices and help clients to migrate to Cloud solutions
• Facilitate design workshops with the client
• Deliver SME application expertise and prepare / review application management deliverables (e.g. incident status updates, continuous improvement recommendations, enhancement estimates, technical configurations, process change and testing scenario recommendations)
• Ensure design and deliver high quality solutions via system configuration that meet overall business requirements
• Work with team members to facilitate successful integration between HR Systems
• Clearly document system configuration and business processes
• Effectively transfer knowledge to the customer for on-going support
• Lead and manage a project team including building and maintaining a delivery plan
• Keep abreast of new and relevant releases and features and stay a certified expert in your respective area(s)
• Participate in practice strategy and planning
• Build and maintain relationships with key IT counterparts and business stakeholders

Required Skills:

• Workforce Software Certification
• 5+ years of implementation experience as a Workforce Software Time and Attendance certified consultant
• Knowledge of the various workforce management disciplines like Leave Accruals, Attendance Tracking, Compliance monitoring, Employee Self Service, Activity tracking
• Additional considerations: Fatigue Management, Absence Compliance Tracker, Advanced Scheduler
• Thorough understanding of Workforce Software functions and the ability to research & apply business best practices
• Deep understanding of how applications support business processes. Ability to apply this knowledge to solve client business problems.
• Experience designing and improving business process and controls with deep business process re-engineering experience
• Keen attention to detail specifically when given direction, gathering requirements, listening to customers, documenting issues, and problem-solving
• Demonstrated ability to communicate solutions and deployment to various stakeholder levels
• Strong verbal and written communication skills. Self-motivating and be able to plan and manage your own work.

Preferred Skills:

• Workforce Software Functional Certification is required
• Workforce Software Technical Certification (L1) is required, L2 preferred
• Certification for additional modules Advanced Scheduling, Absence Compliance Tracker, and Fatigue Management is a plus
• Working knowledge of integrations and configurations within S4 Hana, Employee Central Payroll, and Workforce Software hosted solution is a plus
• Experience in one application management role, and at least one other as an implementation or application management role.  Is a plus
• Experience in related SAP HCM / SuccessFactors and related business processes including integration with related modules (Finance, SAP HCM, Employee Central)
• Experience designing and improving business process and controls
• Project management experience a plus
• Experience leading requirements sessions and completing business requirements documentation
• Ability and desire to share knowledge with customers and to mentor other consultants on the team
• Strong presentation and consulting skills

Knowledge: 

• Skilled at knowledge sharing of functional and technical information with other team members
• Experience conducting end user training
• Ability to work as part of a team, yet work independently on complex problems. Must be a team player with a strong desire to continue learning and expanding their knowledge in a fast-paced and deadline-driven environment
• Ability to maintain a high level of confidentiality
• Ability to grasp business concepts and setup applications accordingly
• Ability to multi-task, exercise sound judgment and prioritize conflicting demands of time with minimal supervision
• Team player; always working towards win/win relationships
• Self-guided person able to work in a changing environment
• Strong problem-solving skills and decision-making ability
• Able to communicate effectively with team members and customers, both written and verbal
• Demonstrate understanding of the integration points with other HR systems and modules