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Voice Project Manager (Closed)

SkillStorm is seeking a Project Manager for our client in Richardson, Texas. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

  • Strong End to End project management skills required to support VoIP/ Voice Projects, within the EET Service Transition Contact Center Voice division. Experience/demonstrate working with Avaya VoIP infrastructure a plus or knowledge of Cisco Voice platforms. Past Client work experience would be a plus for processes, Knowing Remedy (CRQ creation) processes and procedures..

Top 3 Must Have Skillsets Required:

  • Avaya VoIP experience and Cisco VoIP knowledge. Past Client experience a plus (Remedy Change Management)

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