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Voice Engineer

SkillStorm is seeking a Voice Engineer  for our client in Jacksonville, Florida. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

  • Develop strong linkage with the Architecture and Solutions team to deliver standard designs and ensure compliance
  • Participate in peer reviews for high and low level designs
  • Ensure LOB and production characteristics are understood
  • Responsible for delivery of complex solutions on time and on budget
  • Develop detailed, low level technical designs for complex Enterprise Voice Solutions
  • Ensure successful delivery of technical solutions into the production environment
  • Provide L3 support to resolve complex and visible production issues as required
  • Accountable for production environment oversight
  • Responsible for capacity, security, continuity, and availability management
  • Design to meet customer’s availability requirements
  • Recommend and leverage tools to ensure effective platform management
  • Evaluate high risk change
  • Provide subject matter expertise to line of business, relationship managers, network teams including Operations
  • Identify risks and recommend remediation process
  • Engage with GIS, Compliance, and Legal to ensure proper controls
  • Ensure the stability of environment through lifecycle management
  • platform knowledge, with experience integrating to Cisco, Microsoft Skype, Genesys and Sonus products
  • SIP and Traditional ISDN/PRI Trunking hands on experience engineering or troubleshooting
  • VoIP endpoint configuration to meet site specific environmental requirements
  • Sonus Gateway or other industry SBC Technologies configuring and/or integration experience
  • VLANs, switchport configuration, layer two networking, QOS on Data routing a plus
  • E911 configuration on Cisco and Avaya products
  • Cisco Call Manager, Cisco Unity Connection, Cisco Jabber
  • At least 6 years relative experience with Cisco Voice applications

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Job Application for
Voice Engineer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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