Voice Engineer (Closed)

SkillStorm is seeking a Voice Engineer  for our client in Jacksonville, Florida. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

• Develop strong linkage with the Architecture and Solutions team to deliver standard designs and ensure compliance
• Participate in peer reviews for high and low level designs
• Ensure LOB and production characteristics are understood
• Responsible for delivery of complex solutions on time and on budget
• Develop detailed, low level technical designs for complex Enterprise Voice Solutions
• Ensure successful delivery of technical solutions into the production environment
• Provide L3 support to resolve complex and visible production issues as required
• Accountable for production environment oversight
• Responsible for capacity, security, continuity, and availability management
• Design to meet customer’s availability requirements
• Recommend and leverage tools to ensure effective platform management
• Evaluate high risk change
• Provide subject matter expertise to line of business, relationship managers, network teams including Operations
• Identify risks and recommend remediation process
• Engage with GIS, Compliance, and Legal to ensure proper controls
• Ensure the stability of environment through lifecycle management
• platform knowledge, with experience integrating to Cisco, Microsoft Skype, Genesys and Sonus products
• SIP and Traditional ISDN/PRI Trunking hands on experience engineering or troubleshooting
• VoIP endpoint configuration to meet site specific environmental requirements
• Sonus Gateway or other industry SBC Technologies configuring and/or integration experience
• VLANs, switchport configuration, layer two networking, QOS on Data routing a plus
• E911 configuration on Cisco and Avaya products
• Cisco Call Manager, Cisco Unity Connection, Cisco Jabber
• At least 6 years relative experience with Cisco Voice applications

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