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Operations Support

SkillStorm is seeking an Operations Support Specialist for our client in Jacksonville, Florida. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

  • Provides technical and analytical support in an operations function for one or more product areas such as funds transfer, collateral mgt/margins, corporate actions, static data/data management, control, trader support, clearance/settlement, documentation/confirmations, customer service, new accounts, client valuations, document processing or statement/billing processing. Responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and/or product specialists to resolve. May participate in projects and/or introduction of new initiatives, systems, products/services and processes. As a technical expert, acts as a unit advisor providing technical support to less experienced associates. This role typically requires 3+ years’ experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products.
  • This individual will work closely with other Operation teams, Business partners, and potentially technology partners to support in depth analysis for ongoing data quality to ensure the integrity of data is maintained. This will include data analysis and review of various spreadsheets and applications containing data quality action items and remediate data discrepancies that have been identified. This individual will also be responsible for processing confidential data and information according to guidelines.
  • Strong interpersonal communication skills
  • Strong analytical and problem solving skills
  • Able to work harmoniously and effectively with others
  • Able to preserve confidentiality and exercise discretion
  • Able to work under pressure
  • Strong leadership skills
  • Strong attention to detail
  • Excel skills
  • Ability to learn data concepts
  • Remote until RTW process implemented

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Operations Support