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Hadoop Production Support

SkillStorm is seeking a Production Support Specialist for our client in Charlotte, NC OR Richardson, TX OR Richmond, VA. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • A production support specialist has to co-ordinate effectively with all the support groups and sub-systems to ensure prompt evaluation of a situation, and efficient resolution in a production Hadoop environment. Production support specialist must perform initial triage, identify immediate solution and permanent fix based on the root cause analysis. Must have experience dealing with complex inquiries raised by customers in a large, multi-tenant, Hadoop environment.
  • 3-6 yrs of Hadoop experience and troubleshooting in Production support capacity; Experience on L1,L2 & L3 level support is a must.

Required Skills:

  • Understand, monitor and evaluate production Hadoop job streams in support of Bank Operations
  • Monitor & Evaluate Hadoop Platform health & alerts; Ensure the Hadoop Platform & Services 100% availability
  • Work well with the Application customer groups, educate the customers and proactively manage expectations
  • Gather information related to issues or situations, do research and identify the root cause
  • Provide immediate solutions as well as permanent preventative measures to ensure zero re-occurrence of the issues at hand
  • Ability to perform data analysis, profiling and answer customer’s inquiries
  • Ability to efficiently handle multiple tasks in high pressure situations
  • Ability to effectively communicate status of issues and areas of opportunity for process/system improvements

Desired Skills:

  • Self-Motivated; ability to multi-task efficiently
  • Strong communication skills, backed up with strong technical knowledge about relational databases and data warehousing
  • Strong Hadoop Application and Platform Support experience, hands-on experience with all the entire suite of tools/services in the Cloudera distribution of Hadoop
  • Should have detailed architecture understanding of Hadoop ; Hadoop Admin experience is a plus here
  • Strong experience in Spark data analysis & support is preferred
  • Strong SQL skills
  • ETL tools: Syncsort dmx-h ETL job development or L3 support experience on Hadoop Platform
  • Job Scheduling tools : Autosys
  • BI tools is a plus: Tableau
  • Knowledge of networking, UNIX/Linux platforms & Programming
  • Critical thinking, strong problem solving skills

#LI-DNI

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Hadoop Production Support

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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