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Business Analyst / Project Manager

SkillStorm is seeking a Business Analyst / Project Manager for our client in Addison, TX OR Charlotte, NC. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

• We'll look to you to interact directly with the customer, stakeholders, and subject matter resources to coordinate, validate and socialize in one or more areas of Governance & Oversight. Your responsibilities will also include to manage, assess, and implement changes to the related deliverables. You can expect to help our internal and external partners with technology-enabled Process Change to achieve their business objectives. Perform internal audits and analyze metrics to identify areas where current processes need to be optimized. Additionally, you will:
• Analyze and evaluate the current business processes Enterprise Data Protection and Privacy team has and identifying areas of improvement
• Documentation writing in support of systems and processes
• Develop analytical information and present results to stakeholders
• Look to optimize processes using Visio tool and work with stakeholders to handover
• Research and review up-to-date business processes and new IT advancements to make systems more modern
• Present ideas and findings in meetings
• Create initiatives depending on the business's requirements and needs
• Develop projects and monitoring project performance
• Collaborate with users and stakeholders
• Work closely with senior management and partners
• Support the development of Dashboards with exec. level reporting
• Work to develop and execute against internal audits
• Manage process change
• Lead process redesign workshops
• Educate business users responsible for managing and operating business processes
• Monitor, measure, and provide feedback on process performance
• Facilitate process workshops that involve eliciting process requirements and liaising with users
• Skills and Attributes for Success
• Experience working in Agile environments. Desirable to have an Agile certification
• Experience working with JIRA
• Desirable to have experience with Data Protection and Privacy experience
• Strong leadership skills and excellent oral and written communication skills
• Knowledge of business process modelling notations (BPMN) to documenting processes.
• Stakeholder management, data modeling and knowledge of IT
• Ability to analyze large amounts of data and other business processes to form ideas and fix problems
• Ability to communicate ideas in an expressive way that is easy for the receiver to understand
• Experience coming up with solutions to an organization's problems
• Ability to research new processes and software to present results that are effective
• Ability to establish, maintain and strengthen internal and external relationships
• Ability to create KPIs
• Ability to create innovative insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership
• Anticipate and identify risks, and escalate any issues as appropriate
• Have an understanding of Business Intelligence platforms. Desirable to have Tableau, SQL experience

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