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Application Architect V (Closed)

SkillStorm is seeking a Genesys Developer for our client in Addison, Texas. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Position Summary:

  • As a software developer you will be working with a highly technical team, responsible for designing, developing, and testing state of the are contact center solutions on a private cloud platform.

Required Skills:

  • Required skills include but not limited to; Clear understanding and experience with Agile/Lean methodologies; Working level knowledge of JIRA. Bachelor's degree in Computer Science, Minimum 5+ years Genesys technical, hands on experience with focus on various Genesys technologies & solutions. Previous experience with Genesys Routing (Composer/ORS) and Designer and Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML)

Desired Skills:

  • Familiarity in deploying contact center solutions in a private cloud environment. Specialist in Genesys omnichannel product suite (i.e. Framework, Interaction Server, eServices (Multimedia). Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement processes; Building expertise in creating, analyzing, and improving processes

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