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Voice Network Engineer

SkillStorm is seeking a Voice Network Engineer for our client in Charlotte, NC. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • Manages design, configuration, and implementation for a large or several small to medium systems. Deals with most difficult or complex systems and generates new design ideas. Interfaces with business areas to ensure all initiatives support business strategies and goals. Primary liason with vendors, consultants and Sr Tech Mgrs. Responsible for staffing, performance management and compensation decision making. Ensures proper training and staffing on an on-going and project basis. Typically 5 or more years of systems experience.

Key Responsibilities

  • Develop strong linkage with the Architecture and Solutions team to deliver standard designs and ensure compliance
  • Participate in peer reviews for high and low level designs
  • Ensure LOB and production characteristics are understood
  • Responsible for delivery of complex solutions on time and on budget
  • Develop detailed, low level technical designs for complex Enterprise Voice Solutions
  • Ensure successful delivery of technical solutions into the production environment
  • Provide L3 support to resolve complex and visible production issues as required
  • Accountable for production environment oversight
  • Responsible for capacity, security, continuity, and availability management
  • Design to meet customer’s availability requirements
  • Recommend and leverage tools to ensure effective platform management
  • Evaluate high risk change
  • Provide subject matter expertise to line of business, relationship managers, network teams including Operations
  • Identify risks and recommend remediation process
  • Engage with GIS, Compliance, and Legal to ensure proper controls
  • Ensure the stability of environment through lifecycle management
  • Engage with Product Management, Architecture and both internal and external partners to help drive technology roadmaps
  • Work with Bank Architecture to help maintain specific multiyear technology roadmaps aligned with business unit plans
  • Develop and maintain specific architecture blueprints and design standards (in an engineering repository)
  • Certify project teams’ compliance in accordance with the toll gate process entry and exit criteria
  • Develop testing strategy and technology certification plan
  • Responsible for tracking emerging technologies and conducting proof-of-concepts for those with applicability to BAC
  • Develop and maintain a technology radar based on primary and secondary research

Required Skills:

  • BS or BA in engineering or computer science
  • 10+ Years of experience in networking industry. Experience in financial industry is preferred
  • Ability to thoroughly review, understand and interpret technology updates for applicability in the environment we support
  • Ability to interact effectively with all levels of customers and
  • Strong analytical and critical thinking skills
  • Ability to handle multiple tasks simultaneously and respond under pressure
  • Demonstrated work experience in similar capacity as an architect for large enterprise network.
  • Knowledge market data/exchange technologies.
  • Familiar with technology trends in networking, examples include but not limited to software defined networking (SDN), BYOD, SIP session management etc.
  • Expertise in voice technologies including but not limited to SIP Trunking and SIP interworking, voice over IP protocols (H.323/SIP), IP PBX, session management etc.
  • Expertise in SBC, Genesys, Cisco voice platforms and unified communication and collaboration technologies.
  • Expertise in LAN/WAN technologies including but not limited wired/wireless LAN environments, data center networking, Intranet/extranet environments, load balancing, Hypervisor, Fibre channel as well as wide area networking technology such as IP/MPLS, SONET/SDH, DWDM technologies, IP Multicast (PIM, MBGP) and Quality of Service environment.
  • Experience with networking products such as routers, switches, load balancers, firewalls and WAN optimization products.
  • Knowledge of other vendors such as Juniper, Aruba, Cisco and Sonus/Ribbin is a plus.

Technical Skills:

  • Demonstrate extensive technical experience working with large VoIP network using Cisco Voice collaboration platforms and solutions including Call Manager/CUCM, Unity Connection Voice Mail, Jabber, Webex, Webex Teams, MRA, Expressway, Telepresence, CMS, TMS and video end points DX,SX,IX. Spark and Spark Borads
  • Sound working knowledge of SRTP, RTP, Opus, SCCP, and SIP and SIP interworking.
  • Broad working knowledge of call routing in complex fortune 500 company with QSIG, MGCP, CAC, H323 and SIP
  • Firm understanding of TDM, VoIP and call control disciplines as well as next generation networks using APIs, WebRTC, and HTML5.
  • Session Management knowledge, with experience integrating to Avaya Aura, Cisco SME, Acme and Sonus/Ribbon products
  • SIP and Traditional ISDN/PRI Trunking and broad experience with carrier network, SIP trunking interworking including RFC standards
  • Sonus Gateway Technology configuration and/or integration experience (2K,5K,7K & 9K)
  • Layer 2 VLANs experience and configuration, internetworking using BGP, ISIS, OSPF.
  • Extensive understanding of QoS standards and best practice for Real Time media
  • E911 configuration on Cisco products and West/Intrado
  • Additional considered competencies with of MSFT infrastructure such as Active Directory, IM&*P, .net, power shell, exchange is a plus
  • SfB/Lync on premise and online solutions

Desired Skills:

  • Ability to work well independently and with a team

#LI-DNI

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Voice Network Engineer

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