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User Experience Specialist (Closed)

Description of Work:

Responsibilities for this position include:

Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing
Elicit business goals and user needs from stakeholders
Facilitate customer discovery sessions
Create Conceptual Models, Journey Maps, Personas and Scenarios of Use
Create and refine screen prototypes
Document user requirements, screen designs, and design recommendations
Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
Able to lead all user experience related activities as an individual resource

Basic Qualifications:

Minimum knowledge, skills, abilities needed.

Bachelor's degree and 7 Years of relevant work experience OR Master’s degree and 5 Years of relevant work experience as a User Experience Specialist or a minimum of 11 years related experience in lieu of a degree.
Minimum of 7 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
Minimum of 7 years of experience documenting user requirements, screen designs, and design recommendations
Minimum of 5 years of experience in designing and conducting formative usability tests in both formal and informal
settings
Minimum of 7 years of experience preparing and presenting findings and recommendations in small and large group settings
Must be able to obtain and maintain a US Public Trust

Preferred Qualifications:

Candidates with these skills will be given preferential consideration.