We are storming the marketplace with the highly skilled, experienced, and certified professionals that businesses need.

Find your perfect job.

Technical Writer (Closed)

SkillStorm is seeking a Technical Writer for our client in Charlotte, NC. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • Work with Product Owner, Managers, and Engineers to produce and maintain documentation include User Guide, Workflow, Procedures, and platform documentation
  • Build and Maintain documentation typical documentation include online, demos, and training guides
  • Learn complex concepts and communicate information in easy to understand by users
  • Gather feedback on documentation to improve usability
  • Act as editor to ensure consistency in documents across teams
  • Monitor metrics and usage of training materials as well as direct customer feedback

Required and Desired Candidate Qualifications Including # of Years Prior Experience Needed

  • 3+ years of technical writing experience
  • Strong written and verbal communication and experience working content in multiple medium
  • Strong experience owning an end-to-end documentation creation process
  • Experience writing and preparing executive level presentations
  • Excellent attention to detail and ability to prioritize and work on multiple project in fast-paced, changing environment
  • Experience working with following tools: Confluence/JIRA, Git & Github, Sharepoint, HTML/CSS, Javascript

#LI-DNI