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Technical Project Manager (Closed)

SkillStorm is seeking a Technical Project Manager for our client in Charlotte, NC. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • Leads a large project or multiple projects that are significant in scope and impact. Supports the infrastructure delivery needs of the Contact Center line of business in a TPM (Technical Project Manager) role. Works independently, with limited direction, and is evaluated through end results. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives. Participates with IT management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as a single point of contact and the escalation point between the client/business area and internal IT management for the resolution of unresolved problems, complaints, and complex service requests.

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