Technical Project Manager (Closed)
SkillStorm is seeking a Technical Project Manager for our client in Charlotte, NC. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.
- Leads a large project or multiple projects that are significant in scope and impact. Supports the infrastructure delivery needs of the Fraud, Claims, Credit Assist, and Authentication Hub line of businesses in a TPM (Technical Project Manager) role as well as serving as the Monitoring POC for the Fraud, Claims and Consumer Credit Assistance Technology group . Works independently, with limited direction, and is evaluated through end results. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives. Participates with IT management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as a single point of contact and the escalation point between the client/business area and internal IT management for the resolution of unresolved problems, complaints and complex service requests.
- 5-7 Years in Infrastructure Delivery Technology environment. Ability to multi-task, as well as being flexible to assist team members as needed. Excellent communication skills (verbal & written) for all levels in the organization. Excellent organizational skills. Ability to lead complex projects and / or programs. Proficient in Microsoft Project, Excel, Word and Outlook. PMP certified. Must be able to develop and manage project plans and budgets. Must be able to manage risks and issues in a complex technical environment. Must be able to communicate effectively with all levels in the organization. Must have a working knowledge of infrastructure systems and solutions utilized within the Bank. Must have experience successfully delivering infrastructure technology projects.
- Previous Client TPM experience. General knowledge of Fraud, Claims, Credit Assist, and Authentication Hub business operations, applications, and strategy.