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ServiceNow Senior Developer (Closed)

The ServiceNow Sr Developer will be responsible for:



Please refer to 'Application Developer_JD' & in addition to that they need the following




Roles and Responsibilities


Technical specification and implementation of a ServiceNow integration


Provide expertise on all technical questions related to development on of ServiceNow


Develop the technical solutions, implements them, and performs the component integration tests


Understand the business needs and the needs to standardize processes, and build this into the design


Understand the large scale thinking and approach needed for success of the project


Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the ServiceNow environment development


Ideal candidate must be self-motivated with a proven track record in ITBM/ITAM/ITSM/GRC technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.


Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment


JavaScript/Angular development experience


System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP


Analyze ServiceNow incidents and Service Requests,


Subject matter expert in assessing, monitoring, evaluating, and maintaining systems, and responding to vendor escalated incidents.


Subject matter expert in responding to alerts from monitoring tools and reports, investigating and resolving complex incidents and service requests.


Demonstrated ability to assist lower- level staff members with developing their skills.


Leadership Traits: Self-starter, attention to detail, documentation skills, time management, team motivator.


Strong communication, Strong presentation and writing skills


Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members


Understands technical and functional design requirements related to ServiceNow.


Create and manage scripts and workflow


Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.


Build custom applications in ServiceNow by defining data tables, user interface and adding business logic


Integrate external data sources into ServiceNow


Build custom dashboards based on custom application data models and external data sources


Customize and configure workflows and define notifications as part of custom workflows in applications


Test custom applications and publish/deploy to the concerned users


Responsible for data model changes and data-migrations for ServiceNow custom applications


Troubleshoot production problems related to ServiceNow custom applications.


Leads integration of new products based on client requirements.


Address problems of systems integration, compatibility, and multiple platforms.


Consult with project teams and end users to identify application requirements.


Assist in the evaluation and recommendation of application software packages, application integration and testing tools.


Instruct, assign, direct and check the work of others on the development team.


Participate in development of software user manuals and technical reports.




Preferred Skills


Minimum of 6 years of experience as an administrator and developer in ServiceNow


Advanced experience with ServiceNow implementations


Application Developer Certification in ServiceNow


Experience with development and implementation of ServiceNow ITBM/ITAM/GRC & ITSM modules


Experience with extending the ServiceNow schema to custom applications


Experience with relational databases (e.g. MySQL, Oracle)


Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system


Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs


Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications


Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.


Experience presenting and conducting demo reviews with client stakeholders.






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