ServiceNow Architect (Closed)

Certified ServiceNow Architect with a Secret clearance.  Location: Ft. Meade, MD

• 3+ years ServiceNow experience architecting ServiceNow solutions in the DoD, to include a multi-enclave architecture.
• 5+ years of experience of ServiceNow development
• 8+ years of experience in IT Service Management and/or CRM process design
• Asset management experience
• Overarching understanding of ServiceNow Enterprise product suite and ServiceNow best practices (including scripting, security, implementation).
• Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API’s, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• Web portal development skills, such as HTML, CSS, Angular JS, bootstrap
• Experience implementing the following Core Process Areas:  Incident, Problem, Change, Service Catalog, Request, and CMDB
• Ability to create reports using the standard reporting engine, plus metrics and SLAs
• Experience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT)

#LI-DNI