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ServiceNow Architect

Certified ServiceNow Architect with a Secret clearance.  Location: Ft. Meade, MD

 

  • 3+ years ServiceNow experience architecting ServiceNow solutions in the DoD, to include a multi-enclave architecture.
  • 5+ years of experience of ServiceNow development
  • 8+ years of experience in IT Service Management and/or CRM process design
  • Asset management experience
  • Overarching understanding of ServiceNow Enterprise product suite and ServiceNow best practices (including scripting, security, implementation).
  • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API’s, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
  • Web portal development skills, such as HTML, CSS, Angular JS, bootstrap
  • Experience implementing the following Core Process Areas:  Incident, Problem, Change, Service Catalog, Request, and CMDB
  • Ability to create reports using the standard reporting engine, plus metrics and SLAs
  • Experience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT)

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ServiceNow Architect

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