want to join an elite group that accelerates innovation? Start here.

Tell SkillStorm about yourself and what you want to achieve in your career. Then we’ll let you know if your next step is becoming a tried-and-true Stormer.

Q

Interested in Hiring Exceptional Tech Talent?

Start here

Q

Interested in Hiring Exceptional Tech Talent?

Start here



want to join an elite group that accelerates innovation?

Start here



Q

Accelerate Your Career

Whether you’re a college graduate, military veteran, or an experienced pro, we can train you, we can upskill you, we can put you to work.

We are storming the marketplace with the highly skilled, experienced, and certified professionals that businesses need.

Find your perfect job.

Service Desk Analyst

SkillStorm is seeking a Service Desk Analyst for our client in Chandler, AZ. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • Client-facing level one technology support role for a global user-base. Role involves basic troubleshooting of Microsoft applications and proprietary systems. This resource is necessary to maintain agreed service levels within the Bank of America Service Desk and deliver the capabilities to service our clients.
  • 1-3 years of technology/customer service experience required. Client-facing level one technology support role for a global user-base. Role involves basic troubleshooting of Microsoft applications and proprietary system.
  • Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Candidate should have excellent customer service skills. In-house training will be conducted as needed. Technologies may include, but not limited to: Windows 10/7/XP, Mac OS X, Microsoft Office, Cisco/VOIP telephony, Blackberry, Android, iOS (iPad/iPhone), and ticketing systems.

#LI-DNI

Similar Jobs

Service Desk Analyst

Contract job in Chandler

Service Desk Analyst

Contract job in Chandler

Service Desk Analyst

Contract job in Chandler

Job Application for
Service Desk Analyst

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join the Stormer Community and prepare to advance