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Scrum Master (Closed)

SkillStorm is seeking a Scrum Master for our client in Charlotte, North Carolina. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • Seeking Scrum Master for Customer Applications/SORs supporting individual, small business, wealth, trust and large corporation LOBs to enable “customer-data” through various real-time and batch services. Applications interact with 200+ bank channels including Online banking, Call center, Banking center, Fraud, Mortgage, Card, Private Bank etc., Very challenging & dynamic environment dealing with high transaction volumes of 100+ million calls/day and response times ranging from 50-300 milliseconds, with ‘zero’ tolerance on defects, data quality issues and system downtime.
  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

Responsibilities:

  • Responsible for optimizing the flow of stories and the value delivered by one or more Scrum teams. Key responsibilities include coordinating and facilitating Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. This role ensures the impediments are resolved quickly, the team follows their agreed-to processes, and that there is a good relationship between the Product Owner and the development team.
  • Facilitates Scrum ceremonies i.e. Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives.
  • In a Scaled Agile model, facilitates scaled planning for the team - e.g. Pre Planning/ Preparation, PI Planning Events - and represents the team in Scrum of Scrums/ART Syncs.
  • Helps the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforces the agreements.
  • Ensures the team has a healthy product and Sprint backlog (in collaboration with the PO).
  • Acts as an Agile Coach, promoting and coaching the Agile mindset and principles, empowering the team to become self-managing and fulfill their cross-functional potential.

Primary Skill:

  • Agile tools (Jira)

Required Skills:

  • Guides and coaches one or more teams on Scrum practices, and develops their understanding of Agile principles.
  • Facilitates Scrum ceremonies i.e. Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives.
  • In a Scaled Agile model, facilitates scaled planning for the team-e.g. Pre Planning/ Preparation, PI Planning Events -and represents the team in Scrum of Scrums/ART Syncs.
  • Helps the team norms/agreements, like a Definition of Ready and Definition of Done and enforces the agreements.
  • Ensures the team has a healthy product and Sprint backlog (in collaboration with the PO).
  • Facilitates dependency management/risk management/impediment removal for the team.
  • Promotes/facilitates communication and collaboration within the Agile team to support value delivery and Sprint commitments.
  • Provides visibility into the Agile team’s delivery plans and progress against plan to stakeholders.
  • Enables the team to become high performing through collaboration and a relentless focus on continuous improvement including cross-skilling across the team.
  • Measures team delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities.
  • Scrum, sprint planning, burn-down and velocity reporting, backlog prioritization, retrospectives
  • Ability to communicate with both business and technology partners effectively
  • Jira is highly preferred

Desired Skills:

  • Scrum Master certification is a plus

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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