Program Manager (Closed)

SkillStorm is seeking a Program Manager for our client in Charlotte, NC. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

• Digital Payments is embarking on a massive transformation of our payment capabilities in Online, Mobile, and Erica. This multi-year program will include both new and rebuilt transfer and payment functions that will significantly streamline our customer's digital payment experiences.
• This position will support the Payments and Transfers experience in Online Banking.
• 10 + years. Responsible for overseeing a series of projects of high complexity across multiple departments across multiple business units. . Assess and advise on improving process and methodologies of current program and project management implications throughout projects' timelines; including development of strategies, readiness assessment, development of training and communications. Works with project managers to identify redundancies and duplications of efforts across projects and eliminate. Acts as mentor to project managers. Able to motivate project managers to build cooperative work teams. Able to identify, develop, and direct team members strengths, technological resources and organizational processes to build teams. Advanced in the use of project management software/ concepts. Comprehensive knowledge of business unit s functions. Strong communication skills to work with senior management to deliver requirements. Strong analytical, problem solving, quality management, and organizational skills. Comprehensive understanding of project management theory and team dynamics. Proven ability to effectively collaborate with others, initiate action and adapt to change. Proven ability to make tough decisions and accept challenging assignments. Demonstrated ability to accurately estimate costs and develop and implement project plans within budgetary guidelines. 4 year degree or equivalent work experience. Extensive program management experience and PMP certification.

Required Skills:

• BS/BA Degree in Computer Science, or related field
• 7-10 years of QA experience
• Must have some background in supporting a Digital domain
• Strong knowledge of tools (Jira, ALM, qTest, excel, powerpoint, etc)
• Good understanding of different software development methodologies (agile vs waterfall)
• Must be extremely detail oriented in regards to documentation and communication
• Extensive experience in the field of testing

Desired Skills:

• Prior experience in the banking industry, specifically in the Online Banking space
• Prior experience working as part of an Lean-Agile team
• Prior experience managing multiple teams

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