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Program Manager

SkillStorm is seeking a Program Manager for our client in Charlotte, NC OR Richardson, TX OR Richmond, VA. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

• Responsible to support the Application Lifecycle (Not Permitted Technology -NPT) portfolio of projects for Employee Experience Technology applications.
• This resource will also assist in other portfolios/projects as needed.

Position Summary:

• The role requires a results-driven individual to provide application lifecycle oversight of software for the Employee Experience Technology suite of applications/software.
• The Technology Program Manager leads the team of technologists through the project lifecycle of Identification, Design, Build and Deliver software, infrastructure and/or middleware components on an agreed upon timeline.
• The Technology Program Manager provides oversight of task delivery for various components of software solutions and/or infrastructure service solutions delivery including network connectivity, midrange server build, virtual server build, storage, performance/capacity planning and monitoring of infrastructure health.
• The Technology Program Manager will coordinate with key delivery teams responsible for Test Environment Management, Production Release Management, Performance Testing and Capacity Management plus other teams to deliver Pre-Prod and Production software and/or infrastructure in the environments.
• Proactively communicate and support technology as it becomes declining or not permitted to ensure core technology versions are in use.

Required Skills:

• 8+ years’ experience in project management
• 5+ years' experience in infrastructure, software engineering and/or development
• Must have a wide breadth of experience with software / infrastructure, engineering, development knowledge
• Must have experience in requirement gathering, analysis by working closely with stakeholder teams, users etc.
• Experience with Project estimation to provide road map on overall work completion
• Experience with Resource management to allocate tasks and build traceability to track progress
• Experience with Project progress reporting to management
• Must exhibit technical leadership skills
• Ability to work in a fast-paced, dynamic environment is critical
• Key skills include consulting skills and conflict resolution, ability to apply both broad technical expertise and business knowledge to work across organizational structures to meet customer needs, and strong communications/presentation skills
• Proficiency in Microsoft Excel, Word and PowerPoint
• Experience with Microsoft Project, Project plan creation and management
• Enjoys working with multiple engineering teams to deliver software and/or infrastructure/hardware solutions for our software technology partners

Desired Skills:

• Proven team player who can work comfortably in a multicultural environment
• Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure
• Excellent verbal and written communication skills
• Strong influencer, facilitator, and collaborator
• Detail oriented and organized
• Must be pro-active, enthusiastic, flexible, results driven with attention to detail
• Strong problem solving and critical thinking skills
• Motivation to achieve results and the ability to quickly integrate into teams
• Ability to work in an ambiguous environment and draw and defend results and conclusions
• Ability to work in a dynamic and team oriented environment
• Ability to balance a significant workload, prioritize and multitask
• Familiarity with JIRA, ability to engage as a team member and a leader, Confluence, SharePoint, Creating documentation, facilitating training
• Ability to research, identify product ownership from looking at key information such as file paths.
• Ability to take a bigger view of NPT, to look for correlations of products, and bring a holistic view to NPT. For example recognizing when the remediation of certain key components will have extended impact since it will cover other product remediation.
• Familiarity with workstation and server environments and products. Recognizing similarities and differences.
• Ability to look for opportunities to drive out NPT.
• Strong analytical skills use of Excel and pivots.

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