want to join an elite group that accelerates innovation? Start here.

Tell SkillStorm about yourself and what you want to achieve in your career. Then we’ll let you know if your next step is becoming a tried-and-true Stormer.

Q

Interested in Hiring Exceptional Tech Talent?

Start here

Q

Interested in Hiring Exceptional Tech Talent?

Start here



want to join an elite group that accelerates innovation?

Start here



Q

Accelerate Your Career

Whether you’re a college graduate, military veteran, or an experienced pro, we can train you, we can upskill you, we can put you to work.

We are storming the marketplace with the highly skilled, experienced, and certified professionals that businesses need.

Find your perfect job.

Production Support (Closed)

SkillStorm is seeking a Technical Support Specialist for our client in Jersey City, New Jersey. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

  • Being part of IT production support team providing front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues.
  • Provides on call support for triaging problems and coordinating with various support teams across the organization and carryout activities related to incident and problem management
  • Communicates with line of business and management the overall status and health of the application.
  • Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
  • Performs trouble shooting, analysis, research and resolution using advanced query and programming skills. Conducts root cause analysis.
  • Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software
  • Candidate must be good in working as L2 application support team member. Able to Support users on complex technical issues, data issues, problems related to supported app
  • Exhibit a strong sense of teamwork and inclusiveness. Respond to requests and inquiries from users within the pre-determined
  • Being part of IT production support team providing front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues.
  • Provides on call support for triaging problems and coordinating with various support teams across the organization and carryout activities related to incident and problem management
  • Communicates with line of business and management
  • Unix Scripting advanced level
  • Oracle and db2, at advanced level with exposure to exadata
  • Messaging systems like MQ or AMPS
  • Java and a Python coding
  • Large system architecture and maintenance experience with knowledge of low latency and replicated systems

#LI-DNI

Similar Jobs

Production / Infrastructure Support

Contract job in Jersey City

Pega Production Support

Contract job in Jersey City

Financial / Product Specialist

Contract job in Jersey City

Java Developer / Application Support

Contract job in Jersey City

Production / Engineering Support

Contract job in Pennington

Business Support Manager

Contract job in New York

IT Program Manager V

Contract job in New York

Application Programmer V

Contract job in Jersey City

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join the Stormer Community and prepare to advance