Accelerate Your Career

Production / Infrastructure Support

SkillStorm is seeking a Production / Infrastructure Support Specialist for our client in Richardson, TX. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

• Process driven with strong communication skills (verbal and written) required for technical documentation and client communications
• Experienced in managing complex distributed application stacks with the ability to connect dots to resolve production issues quickly
• Candidates should be a quick learner and have the ability and drive to understand in-house and third party technologies
• Demonstrated ability to perform in a pressured environment
• Expertise in handling overall IT Infrastructure & Scheduled maintenances
• Good understanding of infrastructure (hardware) components and networking
• Excellent Operational skills, troubleshooting Production issues and identifying Root Cause & Prevention
• Technical requirements with exposure to SQL Server and Windows server management
• Excellent knowledge of Windows OS internals and Operational OS skills
• Familiarity with Continuous Integration and Delivery (CI/CD) concepts and practices will be helpful in the role
• Familiarity with Agile Methodologies, such as Scrum and Kanban
• Capacity Management experience - Provide analysis of Infrastructure and application capacity review to ensure a sufficient level of infrastructure capacity, availability and resiliency
• Disaster Recovery experience - Design, document and automate Core component per Datacenter DR plans

Primary Skill:

• Windows/Linux Dedicated Compute

Secondary Skill:

• .Net Core

Tertiary Skill:

• MS SQL Server

Required Skills:

• Technical requirements are strong experience in SQL Server, Windows server management and Linux
• Good understanding of infrastructure (hardware) components and networking
• Experienced in managing complex distributed application stacks with the ability to connect dots to resolve production issues quickly
• Process driven with strong communication skills (verbal and written) required for technical documentation and client communications
• Demonstrated ability to perform in a pressured environment
• Excellent knowledge of Windows OS internals and Operational OS skills
• Expertise in handling overall IT Infrastructure & Scheduled maintenances
• Excellent Operational skills, troubleshooting Production issues and identifying Root Cause & Prevention
• Capacity Management experience - Provide analysis of Infrastructure and application capacity review to ensure a sufficient level of infrastructure capacity, availability and resiliency
• Disaster Recovery experience - Design, document and automate Core component per Datacenter DR plans
• Candidates should be a quick learner and have the ability and drive to understand in-house and third party technologies

Desired Skills:

• 5 -7 years experience in application support. Specifically CICD based applications
• DevOps experience is preferred
• Knowledge of infrastructure concepts such as SAN, LTM, clustering, and cloud computing is a must
• Scripting and automation skills is a plus. Knowledge of Ansible Tower and use playbooks to automate work tasks is desired.

#LI-DNI