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Production / Infrastructure Support
SkillStorm is seeking a Production / Infrastructure Support Specialist for our client in Richardson, TX. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.
Job Description:
- Process driven with strong communication skills (verbal and written) required for technical documentation and client communications
- Experienced in managing complex distributed application stacks with the ability to connect dots to resolve production issues quickly
- Candidates should be a quick learner and have the ability and drive to understand in-house and third party technologies
- Demonstrated ability to perform in a pressured environment
- Expertise in handling overall IT Infrastructure & Scheduled maintenances
- Good understanding of infrastructure (hardware) components and networking
- Excellent Operational skills, troubleshooting Production issues and identifying Root Cause & Prevention
- Technical requirements with exposure to SQL Server and Windows server management
- Excellent knowledge of Windows OS internals and Operational OS skills
- Familiarity with Continuous Integration and Delivery (CI/CD) concepts and practices will be helpful in the role
- Familiarity with Agile Methodologies, such as Scrum and Kanban
- Capacity Management experience - Provide analysis of Infrastructure and application capacity review to ensure a sufficient level of infrastructure capacity, availability and resiliency
- Disaster Recovery experience - Design, document and automate Core component per Datacenter DR plans
Primary Skill:
- Windows/Linux Dedicated Compute
Secondary Skill:
- .Net Core
Tertiary Skill:
- MS SQL Server
Required Skills:
- Technical requirements are strong experience in SQL Server, Windows server management and Linux
- Good understanding of infrastructure (hardware) components and networking
- Experienced in managing complex distributed application stacks with the ability to connect dots to resolve production issues quickly
- Process driven with strong communication skills (verbal and written) required for technical documentation and client communications
- Demonstrated ability to perform in a pressured environment
- Excellent knowledge of Windows OS internals and Operational OS skills
- Expertise in handling overall IT Infrastructure & Scheduled maintenances
- Excellent Operational skills, troubleshooting Production issues and identifying Root Cause & Prevention
- Capacity Management experience - Provide analysis of Infrastructure and application capacity review to ensure a sufficient level of infrastructure capacity, availability and resiliency
- Disaster Recovery experience - Design, document and automate Core component per Datacenter DR plans
- Candidates should be a quick learner and have the ability and drive to understand in-house and third party technologies
Desired Skills:
- 5 -7 years experience in application support. Specifically CICD based applications
- DevOps experience is preferred
- Knowledge of infrastructure concepts such as SAN, LTM, clustering, and cloud computing is a must
- Scripting and automation skills is a plus. Knowledge of Ansible Tower and use playbooks to automate work tasks is desired.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.