want to join an elite group that accelerates innovation? Start here.

Tell SkillStorm about yourself and what you want to achieve in your career. Then we’ll let you know if your next step is becoming a tried-and-true Stormer.

Q

Interested in Hiring Exceptional Tech Talent?

Start here

Q

Interested in Hiring Exceptional Tech Talent?

Start here



want to join an elite group that accelerates innovation?

Start here



Q

Accelerate Your Career

Whether you’re a college graduate, military veteran, or an experienced pro, we can train you, we can upskill you, we can put you to work.

We are storming the marketplace with the highly skilled, experienced, and certified professionals that businesses need.

Find your perfect job.

Pega Support Engineer (Closed)

SkillStorm is seeking a Pega Support Engineer for our client in Pennington, NJ OR Newark, DE OR Charlotte, NC. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • Actively participate in the production support assistance and application monitoring
  • Ensures delivered solutions meet/perform to technical and functional requirements.
  • Provides technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to Product engineering.
  • As part of this role, Support Engineer will be involved in supporting PEGA environment for the EAE organization, debugging the issues & errors, working with application teams, open Service requests with appian and working with them when needed, participate in code reviews and provide suggestions etc.
  • Strong troubleshooting and problem-solving skills
  • Ownership of problem root cause analysis and remediation
  • Chronic issue investigation for critical application issues
  • Lead proactive monitoring review and implementation
  • Works with engineering, sustain development, and/or infrastructure teams to implement break fix changes, code updates, config changes, and product enhancements in production.
  • Proactive application stability analysis – investigate performance concerns, error analysis, improve maintenance processes, automation, and resolution of open issues
  • Handles EAE application management – disaster recovery, PTO/PTB, NPT, server patching coordination, vulnerabilities
  • On call support for production releases

Pega Support Skills:

  • 5+ years of total experience in J2EE and PRPC 2+ years in PRPC
  • Pega Certified System Administrator or equivalent knowledge and experience preferred
  • Strong Linux Admin skills and experience with Red Hat version 8 clusters
  • Strong understanding of Pega and BPM ( Business Process Management platforms)
  • Hands on experience in Pega 8x / Pega 9 development and support
  • Experience in various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors, REST and SOAP Services etc
  • Knowledge in full PRPC implementation cycle including enterprise Class Structure design and Rulesets design
  • Java/J2EE background for plug-in development • Knowledge and experience supporting applications in Cloud and Virtual server based environments
  • Basic knowledge of Oracle and SQL is required
  • 3 - 5+ years technical Systems architecture & design
  • Experience working with NAS and SAN storage and data replication
  • 5+ years’ experience with Linux Shell scripting , Perl, and/or Powershell scripting

Desired Skills:

  • Experience with J2EE platforms, JVM debugging, and process monitoring 
  • Ability to triage application issues related to infrastructure components such as SAN, Network, and OS.
  • Strong written and verbal communication skills

#LI-DNI

Similar Jobs

Python Engineer

Contract job in Pennington

Hadoop Engineer

Contract job in Pennington

Systems Engineer

Contract job in Pennington

Systems Engineer

Contract job in Pennington

Systems Engineer

Contract job in Pennington

Systems Engineer

Contract job in Pennington

Network Engineer

Contract job in Pennington

Network Engineer

Contract job in Pennington

Network Engineer

Contract job in Pennington

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join the Stormer Community and prepare to advance