Operations Support II (Closed)

SkillStorm is seeking an Operations Support Specialist for our client in Jacksonville, Florida. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Position Summary:

• Individual contributor supporting Consumer, Small Business & Wealth Management Technology COO Risk organization supporting the Technology Risk/Issue Management team. Key responsibilities include:

• Collaborate with individuals at various levels to troubleshoot and assist with remediation of risk related items
• Aggregate various components of data and performs follow-up on outstanding items
• Perform trend/gap analysis related to multiple audit items
• Remediate gaps to reduce risk
• Perform weekly deliverable uploads to a portal used by application owners to complete work
• Develop reporting
• Perform Quality Assurance for deliverables

Required Skills:

• Ability to work in fast paced environment
• Excellent project management and interpersonal skills; strong attention to detail, accuracy and understanding prioritization within an environment where majority of issues are a priority
• Ability to identify, escalate, and debate risk
• Highly motivated self-starter with ability to multitask and manage multiple priorities and meet aggressive deadlines

Desired Skills

• Intermediate SharePoint skills
• Intermediate Word skills
• Intermediate Excel skills (vlookups and pivot tables)
• Intermediate PowerPoint skills

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