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Operations Support

SkillStorm is seeking an Operations Support for our client in Toronto, ON. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • Responsible for the day-to-day analysis, research, and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training. Individuals typically have 2 to 4 years of experience.
  • Great communication skills, well spoken, verbal and written. 99% of time answering phone calls from clients, assertive, take initiative and have client in mind. Communication with all lines of businesses, internal and external.
  • 2-5 years

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Job Application for
Operations Support

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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