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Onboarding Program Lead (Closed)

SkillStorm is seeking a Onboarding Program Lead for our client in Charlotte, NC. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • Onboarding Strategy Program Lead will be responsible for consolidating projects in support of the LOB. Responsible for driving change across related functions, partnering with technology and supporting innovation. Also responsible for documentation of LOB processes and analysis of opportunities, this role will enable operational excellence, improve efficiency and effectiveness, and drive issues resolution to address gaps. This role also will require an understanding of onboarding data and root cause analysis to identify areas of improvement as it pertains to the LOB.

Responsibilities:

  • Responsible for programs/projects specific to corporate change initiatives that have significant impact on how the company does business, provides a product or services, or executes a function. Project responsibility may requires responsibility for staff and budget. Serves as the primary contact to senior department managers for critical change initiatives. Communicates, influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. Accountable for analyzing present-state, developing alternative future-state approaches, and facilitating implementation. Creates a clear, coherent, approach to guide effective program/initiative setup, execution, and control. Ensures clearly defined responsibilities and accountabilities for key program/project roles. Integrates knowledge of end-to-end business process into program planning and decisioning processes. Develop, maintain, and report on an overall integrated delivery plan. Management experience with small to mid-size teams. Excellent project management skills, including the ability to prioritize work and meet deadlines. Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. Typically 5+ plus years of program management experiences.

Requirements:

  • Executive Level written and verbal skills
  • Detail-oriented to ensure quality and accurate work product
  • Comfortable working under defined timelines
  • Strong Microsoft Office (Work, Excel, PowerPoint, Visio, Outlook)
  • Executive Presence
  • Ability to manage priorities
  • 5 plus years’ Program/Change Management including process improvement

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

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