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Network Engineer (Closed)

SkillStorm is seeking a Network Engineer for our client in Jersey City, NJ. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • Looking for a professional engineer with in-depth knowledge of carrier/transport, SIP, and telemetry reporting (SevOne, Netscout). The position will reside in Shared Services Engineering team directly supporting Architecture and Engineering functions for Employee Experience Technology products and solutions. The staff resources working in this position will be responsible for development of program schedule, program tasks, communication materials for senior leadership and engineering documentation in relation to fast moving programs.

Key Responsibilities & Professional Competencies

  • Provide program guidance and develop program timelines from an engineering point of view in partnership with our program management office
  • Directly support business initiated projects.
  • Direct and communicate with leadership on status of programs and open issues.
  • Develop ROM/SOW quotes for projects for equipment placement, licensing
  • Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests.
  • Provide local software and hardware support requiring complex integrated configurations in the areas of; Sonus/Ribbon SBC (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN/WAN, VoIP, with integrations to products such as Avaya, Cisco, and Genesys.
  • Complete SIT testing, document results, develop and write scripts, MOP and low level designs for implementation and configuration of Sonus/Ribbon SBC, ScureLogix, Intrado E911, and associated telemetry integrations.

Professional Competencies (Must Haves):

  • Excellent customer service skills including reporting, organization, written and oral communication and task prioritization.
  • Experience in program communication and program management
  • Communication skills a must
  • Powerpoint, Visio, structured program updates
  • Must be highly motivated and a self-directed individual.
  • 5+ Years telecommunications experience.
  • Knowledge of LAN/WAN communications, switches and routers.
  • Extensive PBX/ACD experience, working knowledge of CTI, IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation
  • Experience with configuration and support experience in a complex multi-layered network environment.
  • Participate in cross-functional teams and ability to work effectively in a geographically dispersed team.
  • Experience working under tight deadlines and high pressure environment.
  • Excellent troubleshooting and analytical skills.
  • Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations.

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