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MAPS Analyst

SkillStorm is seeking a MAPS Analyst for our client in Chicago, Illinois. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

  • The MAPS Analyst is a dynamic problem solver working in a high-pressure trading environment that demands strong global partnerships, well developed technical and financial expertise, and a strict adherence to process guidelines. Production Services is responsible for running the day to day operations of the technology platform. Work activities specific to Production Services roles include Problem/Incident Management, Change Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, & vendor engagements. Gatekeeper and governor for all production change related activities/releases as well as team processes and procedures. Participates with management discussions in the development of technology products, service standards and development efforts that impact the client/business area. Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests. Responsible for team triaging, vendor engagements, and troubleshooting. Provides the client areas with technology products and service alternatives that improve the production services environment.
  • Strong knowledge in ITIL (Certification is a differential);
  • Scripting languages: Python, Perl, Unix Shell
  • Operating systems: Solaris, Linux, Windows
  • SQL (Intermediate level: multi-table joins, grouping results, etc...)
  • Grid computing and batch management
  • Well-rounded understanding of infrastructure disciplines (network, server, storage, messaging)
  • 5-7 years of relevant experience; financial industry experience preferred.

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MAPS Analyst

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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