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L3 Production Support (Closed)

SkillStorm is seeking an L3 Production Support Specialist for our client in Charlotte, North Carolina. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

  • Responsible for providing L3 operational support for SDLC tools that include Bitbucket (GIT repository) and JFROG Artifactory
  • Able to engage and work with production support partners for performing disaster recovery / failover activities
  • Ability to converse in both technical and non-technical terms to both novice and more proficient system users.
  • Flexible with time and be able to work on weekend for on-call coverage along with his peers on round-robin basis.
  • Have 7+ years on doing production experience.
  • Strong Unix skills
  • Good understanding of CICD concepts

Must-Have Skills:

  • Have hands on experience with Atlassian Bitbucket and Git repo management.
  • Have hands on experience with JFROG’s Artifactory tool.
  • Expertise in Unix system,  scripting and knowledge on BASH, KSH
  • Knowledge of Jenkins, Python is a plus
  • Troubleshooting experience and determine root cause analysis

Nice-to-Have Skills:

  • Integration with other Atlassian products like JIRA
  • Ansible Tower

#LI-DNI

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