L3 Engineer (Closed)

SkillStorm is seeking a L3 Engineer for our client in Charlotte, NC OR New York, NY OR Richmond, VA. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

• This position is for a Change, AIT, Risk and Compliance lead for the Global Banking Analytics Team.
• This role requires interfacing with Change management, AIT, Risk & Compliance, Dev Ops and TI partners to support GBAI application releases, RISE & compliance deliverables

Key Responsibilities:

• Understand the application flow and coordinate the change management process including interfacing with Delivery Leads, stakeholders etc.
• Manage all the required artefacts for each release to maintain compliance with MRA2, Risk & Compliance standards etc.
• Work with the onshore and offshore devops team members to execute on the required workflows and processes for each release.
• Ensure changes to the application are compliant with bank standards and policies.
• Lead to engage relevant business and technology teams to resolve any issues/ERP remediation’s/SIAI remediation’s or problems within the application/s.
• Responsible for instructing, directing, and making sure to deliver all deliverables for the application are met with in timeline for RISE & P2/P3 remediation’s where development is required.
• Participate in continuous improvement efforts to create, analyze, and improve processes and solutions.
• Lead the support functions of L3 Management, Application DevOps & being lead for Support.
• Leads Support with Vendors & Business Production services to have minimum impact to business with quality delivery of Incident/problems fixes during major Priority 1/2 issues.
• Must be able to effectively communicate problem status to senior management Plans, prepares for, and effectively facilitates team meetings and presentation
• Facilitate responses for the country specific audit requirements.
• Lead NPT Program on requirement basis for the applications.
• Lead the support functions of risk management, access management, Business continuity planning, continuous Integration and continuous development, Non Permitted technology remediation, application governance across different set of applications for NLP/analytics applications.
• Ensure Impact analysis, QA & QC is completed with SIT, UAT signoff’s before the changes are deployed to production.
• Works independently, with limited direction, and is focused for end results 
• Technical skills on linux, troubleshooting logs etc
• The following are the tasks the role as an L3 Engineer is responsible for:
• Application support and troubleshooting
• Ability in supporting GUIs, container platforms. AD groups to support GUIs
• Ability to understand the Linux platform and storage support needs for an application
• Ability to learn and create enterprise requests using ARM
• Take escalations from L2 and troubleshoot issues with clear communication and ETA plan
• Understanding scripts to develop bulk processing of requests
• Translate complex functional and technical requirements into support design model
• Understand how to request on ITSM, release process and Nexus.
• Maintain security and data privacy.
• SQL knowledge for designing queries to troubleshoot ion supporting issues
• Propose best practices/standards for support
• Understanding how to manage application DR for support impacts
• Knows the workflow of L3 urgency and support and clearly knows how to communicate up frequently.

Skills Required:

• Good knowledge in back-end programming, specifically Python, Java, shell Script and SQL
• Hands on experience in Container platform such as Openshift, CICD / DevOps and Release execution
• Understanding web applications, web servers and how they operate
• Writing high-performance, reliable and maintainable code.
• Ability to write scripts for any batch needs.

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