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IT Program Manager II (Closed)

SkillStorm is seeking a Technology Business Manager  for our client in Charlotte, North Carolina. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

  • The Technology Business Manager function within Global Technology & Operations functions as an interface between the central teams (Business Mgmt., Governance, Finance and Op Risk Mgmt.) to the Risk Credit organization and other GT&O LOBs
  • Focus of role is on headcount, resource and vendor management (invoice processing) as well as operational risk tracking and audit progress/application status tracking/organizational best practices/general portfolio requests
  • Other functional duties include:
  • Works directly with the existing business management team to build reports and manage supporting functions of the financials for the CTO
  • Works directly with other functional and development managers in the technology organization on resource allocations/forecast
  • Works directly with key currencies business resources to address project, program and audit information needs

Responsibilities:

  • Interactions on a daily basis with all levels of the organization, reviewing and gaining feedback on:
  • Resource changes, on-boarding, off-boarding, reporting and metrics as well as reconciliation with central GMRT team reports
  • Vendor management including A/P process, invoice payment and status, and forecasting
  • General ad-hoc requests as needed for executive level meetings, business presentations, corporate communications, etc.
  • Organizational metrics
  • Capture key project metrics and information for executive level reporting
  • Financial forecast vs. actual
  • Resource plans (forecast vs. actual)
  • Quarterly business/organizational reviews (headcount ratios, hiring status, financials, etc.)
  • Resource management (hiring requests and approvals, forecasting, on-boarding, mandatory training tracking, contract/contractor management)
  • Vendor management (forecasting/run-rates for SOWs, invoices and contractors)
  • Operational Risk Management – Compliance coordination (mandatory training, etc.)
  • Act as coordinator between corporate governance team and the project managers to ensure alignment in the usage of the internal tools used to track cross-LOB programs within GT&O
  • Work with the PMs on developing their forecasts (resources, budget)
  • Work with globally distributed teams to coordinate various types of information and projects

Requirements:

  • Essential:
  • Resource management and forecasting
  • Vendor management and procurement
  • Metrics and reporting
  • Intermediate/Expert MS Office skills, especially Excel and PowerPoint, to track and manage many different types of efforts and data
  • Intermediate SharePoint for managing workflow, portals and data repositories
  • Superior business acumen
  • Team-player
  • Extremely strong verbal and written communication skills
  • Self-motivated and delivery focused
  • Attention to detail
  • Good Problem solving skills

#LI-DNI

 

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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