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IT Business Analyst V (Closed)

SkillStorm is seeking a Technical Writer for our client in Jersey City, New Jersey. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

  • Tech Writer: Network Automation
  • Technical writer within the network automation space:
  • Client is undertaking an ambitious automation project to remove manual processes from the network that will reduce effort, improve time to market in changing the network in response to client needs, and reduce risk in making a network change and avoid service disruption. Network automation often focuses on technical elements; however successful automation requires the communication of complex and technical information that is precise, jargon free, and easy to understand.

The Role Will Involve:

  • Building / curation and editorial controls of documentation network automation
  • Consuming highly technical information from developers and network engineers
  • Generating documentation, how-tos, frequently asked questions, diagrams, tutorials and guides
  • Supporting communication of the network automation working group
  • Maintaining documentation and content on an on-going basis

Other Expectations Include:

  • Strong writing/editing skills to transform highly technical language into documents that everyone can understand
  • Good interpersonal skills to interact with developers and network engineers who implement platforms that need documentation
  • Self-starter and initiative to figure out what needs to be communicated and how
  • Eye for design, detail and clear communication using diagrams as well as words
  • Experience with Confluence / Wordpress / Wikipedia type collaboration tools
  • Experience with powerpoint, HTML, multimedia, website design and video production
  • Understanding of software development, agile and technology

Top 3 Must-Have Skillsets Required:

  • Experience in technology infrastructure, ideally networking
  • Understanding of System Development Lifecycles
  • Agile execution / software development experience

Level of Experience Needed:

  • 10+ Years

#LI-DNI

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