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IT Business Analyst II (Closed)

SkillStorm is seeking a Client Administrator for our client in Chandler, Arizona. Candidates must be able to work on SkillStorm’s W2; not a C2C position. EOE, including disability/vets.

Position Summary:

  • Accept client assignments and drive client to completion with minimal external support for technical client base implementing web-based service calls to data repositories
  • Drives coordination efforts for activities involving Client Assessment, Client Provisioning and Client Onboarding, including but not limited to – Design, Development and Integration, Client review and acceptance Facilitate following design and workflow sessions (as needed):
    • Independent client / DCRS design approval sessions
    • Client / DCRS knowledge sessions
    • DCRS internal design review sessions (i.e. ASR review)
    • Testing and Triage efforts
    • Execution and roll-out
  • Administration of the Onboarding Workbook for assigned clients by applying SME technical knowledge of DCRS technology services and events
  • Work closely with Client development and testing resource owners to help align DCRS to SIT, UAT and Release Defect Triage support.
  • Leverage SOAP UI Tool in triage and testing support
  • Coordinate Release activities with assigned Execution Leads (when applicable) and clients

Required Skills:

  • Must have an ability to work in an agile team environment
  • Must have strong communication skills, oral and written
  • Must have a strong ability to work independently with assigned tasks with minimal oversight and consistent deliverables
  • Client-facing work experience a plus
  • Past experience in working with Agile tracking toolset a plus (i.e. JIRA) – responsible for tracking, reporting and maintaining every aspect of any assigned stories in JIRA, including story point re-assessment and hours estimated vs hours completed
  • Previous development / coder experience a plus

Desired Skills:

  • Must have an ability to work in an agile team environment
  • Must have strong communication skills, oral and written
  • Must have a strong ability to work independently with assigned tasks with minimal oversight and consistent deliverables
  • Client-facing work experience a plus
  • Past experience in working with Agile tracking toolset a plus (i.e. JIRA) – responsible for tracking, reporting and maintaining every aspect of any assigned stories in JIRA, including story point re-assessment and hours estimated vs hours completed
  • Previous development / coder experience a plus

#LI-DNI

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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