IT Business Analyst II (Closed)
SkillStorm is seeking a Client Administrator for our client in Chandler, Arizona. Candidates must be able to work on SkillStorm’s W2; not a C2C position. EOE, including disability/vets.
Position Summary:
- Accept client assignments and drive client to completion with minimal external support for technical client base implementing web-based service calls to data repositories
- Drives coordination efforts for activities involving Client Assessment, Client Provisioning and Client Onboarding, including but not limited to – Design, Development and Integration, Client review and acceptance Facilitate following design and workflow sessions (as needed):
- Independent client / DCRS design approval sessions
- Client / DCRS knowledge sessions
- DCRS internal design review sessions (i.e. ASR review)
- Testing and Triage efforts
- Execution and roll-out
- Administration of the Onboarding Workbook for assigned clients by applying SME technical knowledge of DCRS technology services and events
- Work closely with Client development and testing resource owners to help align DCRS to SIT, UAT and Release Defect Triage support.
- Leverage SOAP UI Tool in triage and testing support
- Coordinate Release activities with assigned Execution Leads (when applicable) and clients
Required Skills:
- Must have an ability to work in an agile team environment
- Must have strong communication skills, oral and written
- Must have a strong ability to work independently with assigned tasks with minimal oversight and consistent deliverables
- Client-facing work experience a plus
- Past experience in working with Agile tracking toolset a plus (i.e. JIRA) – responsible for tracking, reporting and maintaining every aspect of any assigned stories in JIRA, including story point re-assessment and hours estimated vs hours completed
- Previous development / coder experience a plus
Desired Skills:
- Must have an ability to work in an agile team environment
- Must have strong communication skills, oral and written
- Must have a strong ability to work independently with assigned tasks with minimal oversight and consistent deliverables
- Client-facing work experience a plus
- Past experience in working with Agile tracking toolset a plus (i.e. JIRA) – responsible for tracking, reporting and maintaining every aspect of any assigned stories in JIRA, including story point re-assessment and hours estimated vs hours completed
- Previous development / coder experience a plus
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