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Issue Management Analyst

SkillStorm is seeking an Issue Management Analyst for our client in Jersey City, NJ. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • This role is the primary responsible for the support of data issue management activities in Risk / Finance / Treasury Technology.
  • This role interacts with both LOB/FLU teams and Technical teams. This role has close interaction with Data Quality Control Executive teams in other areas as well as the Enterprise Data Management organizations and EDIM program.

Primary Duties / Key Responsibilities:

  • Support in the identification and logging of data quality issues into the enterprise issue management tracking tool
  • Support in the execution of root cause analysis and assignment of remediator ownership of issues
  • Participate in the on-going review and analysis of data-related issues
  • Facilitate key processes related to a prioritized remediation program
  • Facilitate communications and materials for key governance forums supporting our Risk/Finance / Treasury tech partners
  • Direct operational frameworks that maximize data integrity and control and improve service levels through empowerment of high-performing teams

Required Key Skills:

  • Ability to coordinate and manage across multiple functional teams within technology, enterprise and the lines of business (project management skills but not running a project)
  • Must have experience in banking, with understanding of key data principles
  • Must have impeccable written and oral communication skills
  • Ability to influence strategic solutions, ownership and progression of data issues
  • Collaboration tool experience e.g. Sharepoint, Excel, Tableau etc…
  • Good interpersonal skills
  • Strong analytical skills and attention to detail

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Job Application for
Issue Management Analyst

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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