Hadoop Production Support (Closed)

SkillStorm is seeking a Hadoop Production Support Specialist for our client in Charlotte, NC OR Pennington, NJ OR Jersey City, NJ. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

• Monitor application jobs across multiple Hadoop production environments. Perform initial triage of job failures/production issues. Gather information, perform research and root cause analysis to determine immediate solution. Identify immediate and permanent fix solutions to prevent recurrence of production issues. Track application SLAs, respond to user inquiry/issue/request tickets. Coordinate effectively with application teams and upstream/downstream teams to ensure prompt evaluation and efficient resolution of production issues.

Required Skills:

• 3 - 6 years Hadoop experience and troubleshooting in a production support capacity; Experience in L1 / L2 level support.
• Monitor and evaluate Hadoop platform health and alerts with a view to ensuring 100% availability of the Hadoop platform and services
• Understand, monitor and evaluate production Hadoop job streams in support of Bank operations
• Work well with the application teams, educate the customers and proactively manage expectations
• Ability to perform data analysis and respond to system user inquiries
• Ability to efficiently manage multiple tasks in high pressure situations
• Ability to effectively communicate status of issues and areas of opportunity for process/system improvements
• Ability to manage complex inquiries from clients/users in a large, multi-tenant Hadoop environment.

Desired Skills:

• Self-motivated; ability to manage multiple tasks efficiently
• Critical thinking, strong problem-solving skills
• Strong communication skills
• Strong technical knowledge of relational databases and data warehousing
• Strong Hadoop application and platform support experience, hands-on experience with the entire suite of tools/services in the Cloudera distribution of Hadoop
• Detailed understanding of Hadoop architecture; Hadoop admin experience a plus
• Strong experience in Hive, Impala, Spark data analysis and support
• Strong SQL skills
• Knowledge of networking, UNIX/Linux platforms and programming
• ETL tools: Syncsort DMX-h ETL job development or L3 support experience on Hadoop Platform
• Job Scheduling tools : Autosys, Oozie
• BI tools: Tableau

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