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Error Control Operations Representative (Closed)

SkillStorm is seeking an Error Control Operations Representative for our client in Jacksonville, FL. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • The Error Control Operations Representative is responsible for processing trade corrections submitted by Branch Offices, internal business units, and external investment managers. The processor operates in a team environment to deliver sustainable results in line with team procedures and objectives. Trade corrections are processed on a first in, first out basis and involve submitting market orders to buy or sell securities in order to resolve errors. As market conditions fluctuate the result of an error may be a financial loss for the firm. In this role the employee will develop a strong foundational understanding of financial markets and learn control functions and risk-mitigation strategies.

The duties of this particular role include, but are not limited to:

  • Process trade corrections and resolve inquiries in a timely manner
  • Build sustainable relationships with internal and external partners
  • Communicate effectively with teammates to achieve objectives
  • Resolve open items in error accounts
  • Provide outstanding personalized service
  • Collaborative mindset with ability to partner with support teams to resolve inquiries
  • Intellectually curious with a desire to identify and implement innovative solutions
  • Anticipates and proactively identifies and escalates potential risks
  • Bachelor’s Degree is a plus
  • Series 7 License is a plus
  • 0-2 years