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DevOps Engineer (Closed)

SkillStorm is seeking a DevOps Engineer for our client in Charlotte, North Carolina. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • DevOps Engineer (Jira)

Position Responsibilities:

  • The DevOps Engineer will support daily SDLC support activities in alignment with an internal client applications.
  • Create and manage Jira workflows
  • Troubleshoot Jira Issues
  • Daily support of tickets from end users for SDLC automation
  • Jenkins/Cloudbees - Configuration and Administration and integrating these tools with other systems
  • Troubleshoot complex issues in Ansible Tower with end users
  • Troubleshoot complex issues with Bitbucket with end users
  • Troubleshoot Jenkins pipeline configurations
  • Troubleshoot build and deploy failures, and facilitate resolution
  • Improve speed, efficiency, and scalability of the user support
  • Communicate status frequently to product teams and engineering program managers.
  • Document any new process or update an existing wiki page

Required Technical Skills:

  • Experience in Jira administration
  • Python/Groovy Scripting
  • Test management tools (qtest)
  • Jenkins Continuous Integration Server - Configuration, Design and Administration and integrating these tools with other system
  • Support of Bitbucket
  • Support of Ansible Tower

Required Soft Skills:

  • Team player that likes to work closely with Support, Development, and Engineering groups.
  • Comfortable multi-tasking in a fast-paced work environment.
  • Ability to work cooperatively and communicate effectively across various business and technical groups.
  • Ability to establish and maintain working relationships.

Desired Technical Skills:

  • Jenkins
  • Ansible
  • Bitbucket