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DevOps Engineer
SkillStorm is seeking a DevOps Engineer for our client in Charlotte, North Carolina. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.
Job Description:
- DevOps Engineer (Jira)
Position Responsibilities:
- The DevOps Engineer will support daily SDLC support activities in alignment with an internal client applications.
- Create and manage Jira workflows
- Troubleshoot Jira Issues
- Daily support of tickets from end users for SDLC automation
- Jenkins/Cloudbees - Configuration and Administration and integrating these tools with other systems
- Troubleshoot complex issues in Ansible Tower with end users
- Troubleshoot complex issues with Bitbucket with end users
- Troubleshoot Jenkins pipeline configurations
- Troubleshoot build and deploy failures, and facilitate resolution
- Improve speed, efficiency, and scalability of the user support
- Communicate status frequently to product teams and engineering program managers.
- Document any new process or update an existing wiki page
Required Technical Skills:
- Experience in Jira administration
- Python/Groovy Scripting
- Test management tools (qtest)
- Jenkins Continuous Integration Server - Configuration, Design and Administration and integrating these tools with other system
- Support of Bitbucket
- Support of Ansible Tower
Required Soft Skills:
- Team player that likes to work closely with Support, Development, and Engineering groups.
- Comfortable multi-tasking in a fast-paced work environment.
- Ability to work cooperatively and communicate effectively across various business and technical groups.
- Ability to establish and maintain working relationships.
Desired Technical Skills:
- Jenkins
- Ansible
- Bitbucket
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.