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DevOps Engineer

SkillStorm is seeking a DevOps Engineer for our client in Charlotte, North Carolina. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

• DevOps Engineer (Jira)

Position Responsibilities:

• The DevOps Engineer will support daily SDLC support activities in alignment with an internal client applications.
• Create and manage Jira workflows
• Troubleshoot Jira Issues
• Daily support of tickets from end users for SDLC automation
• Jenkins/Cloudbees - Configuration and Administration and integrating these tools with other systems
• Troubleshoot complex issues in Ansible Tower with end users
• Troubleshoot complex issues with Bitbucket with end users
• Troubleshoot Jenkins pipeline configurations
• Troubleshoot build and deploy failures, and facilitate resolution
• Improve speed, efficiency, and scalability of the user support
• Communicate status frequently to product teams and engineering program managers.
• Document any new process or update an existing wiki page

Required Technical Skills:

• Experience in Jira administration
• Python/Groovy Scripting
• Test management tools (qtest)
• Jenkins Continuous Integration Server - Configuration, Design and Administration and integrating these tools with other system
• Support of Bitbucket
• Support of Ansible Tower

Required Soft Skills:

• Team player that likes to work closely with Support, Development, and Engineering groups.
• Comfortable multi-tasking in a fast-paced work environment.
• Ability to work cooperatively and communicate effectively across various business and technical groups.
• Ability to establish and maintain working relationships.

Desired Technical Skills:

• Jenkins
• Ansible
• Bitbucket