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Cyber Security Data Analyst

SkillStorm is seeking a Cyber Security Data Analyst for our client in Addison, TX OR Chicago, IL OR Denver, CO OR Washington DC. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • The primary functions include supporting communication activities for the password expansion migration test and enforcement tranches by engaging with associates and contractors participating in the migration, application teams, service desk partners, project team and password expansion team to research and drive resolution of user password change issues, document and communicate new issues. Additionally, the role is responsible for participating in Office hours to research and remediate participant questions and concerns, review pilot email inbox, and respond to user questions. Activities will include interviewing participants to understand why the associate/contractor are having issues changing their password, what systems or applications are they trying to access, what are steps to recreate the issues, document steps to remediation. The role will include reporting metrics on the migration status (number of users asking questions, number of users reporting issues, number of application constraints reported, migration status, etc.), issue discovery, impacts, issue remediation timelines, migration progression, and enhance the user experience as the migration evolves and grows.

Required Skills / Capabilities:

  • Strong analytical thinking and problem-solving skills, attention to detail
  • Excellent verbal and written communication and presentation skills; the ability to summarize complex issues clearly and succinctly and communicate with impact
  • Project management or agile methodology
  • Understanding and working knowledge of Access management
  • Working knowledge of Tableau or reporting tools
  • Facilitation skills
  • Ability to run meetings
  • Good listening skills

Desired Skills:

  • Knowledge of Client business structure

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Job Application for
Cyber Security Data Analyst

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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