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Control Room Manager (Closed)

SkillStorm is seeking a Control Room Manager for our client in Charlotte, NC. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • The Control room shift manager, responsibilities include: Disseminating information to and from all interfacing / impacted parties
  • Monitoring overall progress against plans (testing and deployment checklists, milestones, etc. across all phases of testing)
  • Assisting the Issue Trackers with notifying and pulling impacted parties into applicable discussions on the bridgeline
  • Manage communications between the CR and all involved parties
  • Conduct status calls (as required) during shifts
  • Ensuring a smooth transition between shifts
  • Conducting shift debriefs with incoming CR Manager, reviewing all issues
  • Coordinate and approve requests from other teams
  • Disseminate information to and from all interfacing/impacted parties
  • Ensure proper coordination over all mail in and out of the CR (overseeing the mailbox manager)
  • Updating meeting minutes
  • Managing / overseeing all virtual communications on the SharePoint
  • Manage issues, assignment of issues and oversee issues to be logged by issue tracker (logs them if no issue tracker on shift)
  • Coordination of environment calls / update environment request SharePoint

Primary Skill:

  • Oracle Cloud

Required Skills:

  • Good communication and interpersonal skills, ability to take decision & problem solving ability, good to have MS-project knowledge, good to have functional testing knowledge

#LI-DNI

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