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Business Analyst (Closed)

SkillStorm is seeking a Business Analyst for our client in Plano, TX. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • This position is supporting Client’s Erica, Chat and Voice Technology organization. The successful candidate must be fully committed, resilient, and able to respond positively when demands are high. She/he will need to be able to work in a high pressure environment with occasional conflicting priorities. The ideal candidate will have a strong eye for detail, be a team player, have excellent communication skills, with the ability to engage at all levels of the organization, as well as externally.
  • The role involves support of business initiatives and exposure to leaders across the enterprise. The analyst will provide both business support and back up administrative support, including but not limited to: Participate in meetings and note takeaways and action items to support efficiency and accountability; Create a consistent project progress report to bundle all major updates and watch items. Assist with strategic projects and the creation of presentations and analysis. Communicate with leaders to gather/convey relevant information. Prepare and maintain a team ‘look ahead’ calendar of internal and external events, key deadlines, etc.

Required Skills:

  • Strong communication, time management and organizational skills are required
  • Advanced skills in Outlook and MS Office programs (Excel, Word, PowerPoint)
  • Highly organized with strong attention to detail
  • Ability to work effectively under pressure and with time constraints
  • Strong written and verbal communication skills
  • Exemplary work ethic and can-do approach
  • Ability to learn quickly and handle new responsibilities
  • Ability to think proactively and balance multiple needs and requests
  • Polished professional with strong written and verbal communication skills
  • Strong interpersonal skills; comfortable working with people at all organizational levels and able to adapt to diverse perspectives and styles
  • Ability to maintain confidentiality at all times
  • Ability to process new tasks quickly and effectively
  • Individual motivation to excel and capability to work efficiently in a fast paced environment

Desired Skills:

  • SharePoint design and development experience
  • Experience with Ariba, eRequest, ARM, Concur, Workday, WebEx.
  • Advanced Excel Skills (Pivot tables, VLookUp, Conditional Formatting, etc.)
  • Domain knowledge of banking and financial applications

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