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Business Analyst (Closed)

SkillStorm is seeking a Business Analyst for our client in Charlotte, NC OR Richmond, VA OR New York, NY. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • This role will be instrumental in the transformation of CTI’s technological strategy and operating model. The ideal candidate will have some exposure to workforce planning, business management, and strategic thinking with strong change management, communication, organizational transformation, and project management skills.
  • The successful incumbent will perform highly complex analysis with a high degree of autonomy and require in-depth evaluation of a broad scope of variables. They will identify and make recommendations to leadership of the opportunities to develop, transform and modernize the CTI Operating Model
  • Demonstrates an understanding of WM strategic priorities & tactical goals and effectively participates in the development and implementation of business solutions to manage the workstream efforts of multiple functional resources.
  • Support the execution of the Workforce Modernization strategy, roadmap and priorities; provide transparency into the WM reporting framework and routines, develops documentation for team follow ups and formal communications in SharePoint and team shared drives; support ongoing ad hoc inquiries related to same.
  • Work closely with WM team members to coordinate updates, KPIs, success metrics and review materials as needed to support WM strategic priorities and routines; perform quality checks before final submission to WM senior management
  • Support multiple, transformational initiatives simultaneously. Coordinate, maintain and communicate to WM stakeholders a schedule of deliverables, meeting timelines and status of commitments to ensure priorities are met/outcomes delivered on time; serves as an escalation point as needed.
  • Actively contribute to the workforce of the future objectives and re-evaluates options for continued monitoring and assessments; liaise with WM team to ensure appropriate communication, participation and timely coordination and execution of key deliverables
  • Solid knowledge and experience in Workforce Planning, Organizational Design, IT Strategy, operating model strategies
  • Works independently, with limited direction, and is evaluated through end results
  • Strong project management skills, excellent written communication skills; proven experience in communicating to senior leadership. Strong Excel, Project and PowerPoint skills.
  • Bachelor’s degree is preferred
  • At least 5 - 8 years of IT Strategy, Transformation or consulting experience; working knowledge of Workforce Planning, conducting complex analysis
  • Proven experience delivering results
  • The strongest candidate will have a love for problem solving, great partnership and communication skills, operational subject matter expertise, and the ability to envision, communicate and execute on strategic planning and remediation of issues
  • Experience in Agile methodologies and Jira

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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