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Application Support (Closed)

SkillStorm is seeking an Application Support Specialist for our client in Charlotte, NC OR Richardson, TX OR Pennington, NJ. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • As a member of Distributed Environment Service team the person will be responsible for Environments Management, Deployment & Support for Lower Level test Environment. Keeping the environment pristine and as production like as possible. Day to day activities include, but not limited to the following:
  • Management of application stability, connectivity, and related defect triage in the controlled testing environments
  • Deployment of code and/or retrofit of production code
  • Communicating to our clients and/or consulting on design of infrastructure
  • Rebuilding servers/Desktops
  • Working side by side with testers and developers to ensure all are working cohesively.
  • System patching
  • Technical documentation
  • Partnership and communications with internal customers and partner teams

Required Skills:

  • 7-10 years of experience in Build and Code Deployment functions
  • Expert Communication Skills – Active listener, effective written and verbal exchanges
  • Experience successfully driving level 3 triage and troubleshooting
  • Should be able to lead and actively participate in conference calls with technical and business users
  • Flexible to work in different shifts, including rotational night shift and weekend support
  • Experience in Application Lifecycle Management Automation tools and integration using one or more of the following tools: IBM UrbanCode Suite, Ansible by Red Hat, Jenkins or Hudson
  • Experience in working with one or more version control tools like BitBucket/Git, RTC (IBM Rational Team Concert), Subversion, Perforce or TFS (Team Foundation Server)
  • Working knowledge/expertise with JIRA, NEXUS and ALM (Application Lifecycle Management)
  • Exposure and familiarity with software development lifecycle methodologies (Agile/Waterfall/V Model)
  • Candidate must be self-motivated, independent, detail oriented, able to work with little supervision and a responsible team-player
  • Willing and able to work in a 24 X 7 environment including after hours and weekend support to support multiple time zones
  • Able to work on Databases: Query and updates
  • Computer networking skills and working knowledge: Load balancers, firewall, etc.
  • Degree in Computer Science, Electronics, Communication, Information Technology.
  • Understanding/experience with web application communication protocols - SOAP, HTTP, XML etc
  • Basic knowledge on MQ’s
  • Working knowledge of application setup, support, and configuration
  • Expert knowledge of Unix/Linux operating systems with hands on experience in Java/unix combination– cd/tail/ls/vi/ssh/ps/telnet etc
  • Strong working knowledge of IBM WebSphere (or equivalent - with working knowledge of Linux OS and debugging techniques)
  • Exposure and/or hands-on knowledge of UNIX Shell, Perl, Python, and similar scripting language
  • Experience with J2EE application servers and webservers - IHS, TOMCAT, WebSphere, JBOSS (websphere and jboss is a plus)

Desired Skills:

  • Exposure to financial, banking business processes, technologies, system and process architecture 
  • Environment Management skills on UNIX and WINDOWS
  • Sharepoint
  • Secure software delivery
  • Release management
  • Networking skills
  • Java Technologies & Containers
  • Continuous Integration & Deployment knowledge and hands on skill involving any or all of Jenkins, Maven/Ant, JFrog Artifactory, TFS/BitBucket, and similar CI/CD technologies
  • HP Non Stop – Tandem

#LI-DNI

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