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Application Programmer V (Closed)

SkillStorm is seeking a Production Support Specialist for our client in Jersey City, New Jersey. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

  • Being part of IT production support team providing front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues.
  • Provides on call support for triaging problems and coordinating with various support teams across the organization and carryout activities related to incident and problem management
  • Communicates with line of business and management the overall status and health of the application.
  • Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
  • Performs trouble shooting, analysis, research and resolution using advanced query and programming skills. Conducts root cause analysis.
  • Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software

Skills:

  • Candidate must be good in working as L2 application support team member. Able to Support users on complex technical issues, data issues, problems related to supported app
  • Exhibit a strong sense of teamwork and inclusiveness. Respond to requests and inquiries from users within the pre-determined
  • Being part of IT production support team providing front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues.
  • Provides on call support for triaging problems and coordinating with various support teams across the organization and carryout activities related to incident and problem management
  • Communicates with line of business and management
  • Unix Scripting advanced level
  • Oracle and db2, at advanced level with exposure to Exadata
  • Messaging systems like MQ or AMPS
  • Java and a Python coding
  • Large system architecture and maintenance experience with knowledge of low latency and replicated systems

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