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Application Programmer IV (Closed)

SkillStorm is seeking an Application Support Analyst for our client in Jersey City, New Jersey OR Charlotte, North Carolina. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Description:

  • Banking Production Support (BPS) organization is responsible to provide end to end support for all Banking application within this Client.
  • The candidate will be work as application support analyst supporting WCADS application.

Responsibilities include:

  • Responsible for Incident management and conducting proper problem follow-up.
  • Proactively monitor and manage the production environment.
  • Troubleshoot and resolve application problems including but not limited to Job failures, feed management, monitoring etc
  • Improve and or create documentation of support policies and procedures
  • Understanding, in depth, the business processes supported by the system.
  • Support application releases, implementations, upgrades, and/or changes into the environment.
  • Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached.
  • To ensure that applications and related services are documented and kept current.
  • Automate and build adhoc scripts as needed to address critical business needs.
  • Maintaining a knowledge base of known defects and issues, process, techniques etc
  • Takes part in production support rotation, and responding and resolving production problems
  • Weekend or after hours work is required to support critical business initiatives such as application deployments (Pre & Post activities), infrastructure changes, Industry-wide tests, or Disaster Recovery tests.
  • Build strong partnership with CIO team, Infrastructure and platform teams

Skills:

  • Oracle, Autosys, Hadoop

#LI-DNI

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