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Application / Production Support

SkillStorm is seeking a Application / Production Support Specialist for our client in Charlotte, NC OR Richardson, TX OR Richmond, VA. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets.

Job Description:

  • The position is in the ADS TOOLS team in Platform Management providing Application and Production Support for IBM Guardium and assisting in the implementation and expansion of Guardium.
  • The position is required to complete critical deliverables related to managing risk and implementing automation to reduce manual effort and toil to increase efficiency.

Position Summary:

  • Application and Production Support for Tools, drive projects that reduce risk and manual effort, handle administrative duties related to incident, change, and problem management.

Top 3 Must Have Skillsets Required:

  • Agile tools (JIRA); BMC Remedy; Other
  • Level of Experience Needed (highlight)
  • Previous experience in providing Production Support
  • Manages Complexity – works effectively in a complex environment (e.g. environment spanning multiple functions, shifts, platforms, geographies)
  • Communicates and Influences- Must be able to communicate to and influence all levels of the organization
  • Ability to produce quality documentation (understand difference between standard, best practice, design & process documents.
  • Attention to detail - able to complete complex processes with multiple interdependent steps

#LI-DNI

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Application / Production Support

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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